If you are looking to return or exchange your order for whatever reason, we are here to help!
We offer free returns if the product arrives damaged, defective, or incorrect, within 30 days of purchase.
No returns can be made on clearance sale items and special/custom orders; these are considered final sales.
We charge a 20% re-stocking fee if you choose to return or exchange an item due to any of the following:
- Buyers changes mind, buyer remorse or price difference.
- Buyer refuses delivery.
- Buyer returns an item, but it arrives to the seller damaged, defective, or materially different than what was originally shipped by the seller.
- Order is returned as undeliverable***
You can return your product for store credit, a different product, or a refund to the original payment method.
***Always double check the shipping address entered. If a package is returned because the address provided was incorrect, we are not responsible for re-shipping. We will contact the buyer for the correct address, and the buyer will be responsible for the additional shipping and handling charges before we can send the package again.
We will issue a refund within 30 business days of receiving and processing your return. It should appear on your statement within two to seven billing periods, depending on your billing cycle.